The Funded Trader Program (TFT) had suspended its services 21 days ago due to intense payment complaints and complaints about unfairly closed accounts.
As of today (18.04.2024), the TFT website has been re-launched and started accepting customers. Our review will continue on what the company’s performance will be after the reopening.
UPDATE:
- Former customers accessing the user dashboard indicate that all accounts are in breach.
- The 300K and 600K USD packages previously announced on the site appear to have been removed.
- Those wishing to purchase new accounts encountered the broker Thaurus LTD.
The Funded Trader Program sent the following email to all its users;
| Dear TFT Community, |
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We are pleased to announce a significant update for our company as we reopen the doors of the Kingdom. It is our utmost priority to provide you with an update on our recent undertakings and to present our forthcoming plans.
Transition and Vision
The Funded Trader LLC, headquartered in the USA, is currently in the process of transitioning its operations to an entity located in the Cayman Islands. This transition will result in a change in the ownership structure and the operational location of the company. Furthermore, we are taking steps to determine how we can restructure the business so that profit is reserved for charitable causes only. Our core mission is to support all traders, past, present, and future, by offering merit-based opportunities through our platform and contributing to the community using the profits generated by the evaluation business. Our vision is centered on generating valuable trading data that can be shared with strategic partners, enabling them to develop strategies and capitalize on their own capital. By reinvesting every dollar earned by the evaluation firm back into the community, we aim to provide the best possible experience for our traders.
Internal Improvements
Internally, we are diligently focusing on streamlining our systems by archiving all old accounts, coupons, and live chat conversations. Our primary objective is to reset and enhance our ability to deliver a better experience going forward.
Revamped Customer Support
Recognizing recent frustrations expressed by our customers regarding unresolved issues, we have taken decisive action. We are partnering with a leading support firm renowned for staffing and managing support organizations for some of the largest firms in the industry. This firm is currently being onboarded and will gradually ramp up to provide comprehensive assistance to our customers. Furthermore, we have revamped our help center by removing unnecessary articles and consolidating similar ones to streamline your ability to find relevant information about our services.
Product Changes
You may have observed some changes to our Challenges on our website. We have removed the swing option from all Standard, Dragon, and Rapid challenges. We have removed the ability to merge accounts, the ability to change trading platforms or Challenge type after you make a purchase, and the ability to trade news on all Challenges. On the Standard Challenge we have removed all account sizes over $200k. For the Royal Challenge we have removed all account sizes over $200k and instead we have introduced $5k, $10k and $25k Challenge sizes. For the Dragon Challenge we have removed all account sizes over $100k. Our goal for these product changes was to make changes that will not significantly impact the experience of our traders, while providing them the opportunity to get Funded.
Actions for Active Accounts
For all active accounts at the time of pausing operations, we are committed to ensuring that you have the opportunity to continue trading. Here are the specific actions we will take:
For Challenge accounts:
For Funded accounts:
All users will receive coupons to gain access to an account for the relaunch. There will be no migrations for old accounts. Additionally, all outstanding (affiliate and trader) payouts will be administered over a determined schedule. For new customers purchasing after the launch date, payouts will be made as per the schedule in the FAQ. We are committed to communicating all payout-related information to traders and affiliates via email.
Commitment to the Future
As we embark on this new journey, we are resolute in our commitment to prioritize the best interests of our traders and the community. We will refrain from employing marketing gimmicks, extravagant giveaways, or insensitive statements. We understand that regaining the trust of the trading community will be a substantial endeavor, and our sole focus will be on serving our traders to the best of our abilities, while giving back every dollar earned to traders and our community.
We extend our heartfelt gratitude to those who have supported us and those who will continue to do so. We eagerly look forward to collaborating with you as we strive to build a brighter future for all. We also want to thank all strategic partners that reached out attempting to help us during this period of time to help us get to the point where we are today. Additionally we would like to thank our current partners, who have remained flexible and continue to believe in our vision for what TFT can become in the future.
Sincerely,
The Funded Trader
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Click here to read the review of TFT company.
What do you think about the return of the TFT?
Do you think it will be successful? Please give your opinion in the comments section.
This firm big scammer!